Returns & Refunds
Because every item is printed especially for you, we cannot accept returns or exchanges for change of mind or for choosing the wrong size. Please check the size guide on the product page before ordering.
Damaged, defective or incorrect items
If your order arrives damaged, misprinted or is not what you ordered, contact us within 7 days of delivery. To help us resolve it quickly, please share:
- Your order number
- An unboxing video, recorded while opening the package
- Clear photos of the item and the original packaging
After we verify the issue, we will send a replacement or issue a refund. Requests made without an unboxing video or after 7 days may not be eligible.
Please do not ship anything back
You do not need to send any item back to us. Please do not ship a product to any address until we have confirmed your request and told you what to do.
Cancellations
An order can be cancelled only before it goes into production. If you want to cancel, contact us as soon as possible after ordering.
Refunds
Approved refunds are returned to your original payment method, usually within 5 to 7 business days. For cash on delivery orders, we will ask for your bank details to send the refund.
To start a request, visit our Contact page.