Refund policy

We want you and your pet to be happy with every purchase!

• Returns accepted within 7 days of delivery for unused, unopened items
• To initiate a return, email kdpauthorgyan@gmail.com with your order number
• Refunds processed within 5–7 business days after the item is received
• Damaged or incorrect items: contact us within 48 hours of delivery with photos for a replacement or refund